FAQ
There is a number of reasons the pool water level is lowered. Natural evaporation, lots of fun splashing, or it could be a hole in the liner, damage in a filter or a leakage of the pool itself. If you notice your pool loosing water consistently please call us! We can locate the leak(s) and repair it for you!
Our technicians test your water during each visit and apply the necessary chemicals to maintain proper balance. If you're maintaining it yourself, look for cloudy water, algae, or strong chlorine smell as warning signs. If there was an accident (whether a kiddo having too much fun or even an adult) give us a call and we can always help with next steps to get your pool back to a safe and fun place!
Most pools are opened in spring (when temperatures consistently stay above 65°F) and closed in the fall before temperatures drop below freezing.
We generally start any liner replacements at the end of April so your pool is Memorial Day BBQ ready! Our Staten Island Pool Openings start in May and Closings mid September through October depending on the temperatures. YPS can accommodate for your schedule and needs!
No, as long as we have access to your pool area, you do not need to be home during your scheduled service. If we need you to be present we will confirm your availability upon scheduling.
If it is your very first service with us we will schedule around your availability so you can see us, ask any questions and feel comfortable with us in your yard.
